Health and Disability Consumer Advocacy Service

If you feel that they are not being met to your satisfaction, please discuss this with the staff caring for you. If you would like to have independent support you can contact the Health and Disability Consumer Advocacy Service on 0800 377 766 or on 03 479 0265.

Alternatively you can lodge a complaint/concern by filling out the form below.

Patient feedback form

Patient feedback is really important at Canopy Healthcare.

We love to hear all the amazing feedback we receive from patients and their families. We also need to hear if something didn’t go as well as you thought. This helps us to continuously improve in our pursuit of providing the highest quality of care.

 

 

Downloadable form

Alternatively you can lodge a complaint/concern by filling out the form below.

Download form

What does this experience relate to?

If you would like to be contacted about your comments please provide the following details:

Official Complaints

If you would like to make an official complaint with the Health and Disability Commissioner click here.

Patient Complaint Procedure
PDF 102 KB

Update: Information regarding cyber incident. (October 2025)